Protect every device
Antivirus plus managed detection and response (MDR): software on every laptop and server that spots suspicious behavior, with a team watching it 24/7 and stepping in to stop an attack. Macs included.
Learn moreManaged Security Services
Managed security services that protect your business around the clock
Managed security services means Generation IX protects your company's computers, email, accounts and data from hackers and scams, and watches for trouble 24/7. It's for businesses that need real protection but don't have their own security team.
If something looks wrong, real people respond, day or night. We've been protecting businesses since 1996.
What you get
- Protection on every laptop and server, Macs included
- Phishing and scam emails filtered out
- 24/7 monitoring by our security operations center
- Weak spots found and fixed
- 24/7 incident response
Think you clicked something bad? Call Support (310) 477-4441
In plain English
What managed security services actually mean
Most attacks start small: a fake email someone clicks, a stolen password, a laptop that missed an update. Managed security means a team puts the right protection on every device and inbox, watches it around the clock, and acts fast when something gets through. You get the tools and the people to run them, without hiring a security team.
Who it's for: small and mid-sized businesses that handle client data, answer to regulators or insurers, or simply can't afford a week of downtime. It works on its own or alongside Managed IT.
What's included
What's included
Protection for every way an attacker can get in, run by one team. Each card links to its own page.
Stop phishing at the inbox
We filter out scam, phishing and virus emails before they reach your staff, and train your team to spot the ones that slip through.
Learn more24/7 monitoring
Our security operations center (SOC), a team that watches for threats, reviews the alerts and activity logs from your systems around the clock using SIEM tools (software that collects those logs in one place).
Learn moreFind and fix weak spots
Regular vulnerability scans find out-of-date software and open doors. We don't just hand you a report: we fix what we find. Penetration testing (a controlled, friendly hacking attempt) shows how a real attacker would get in.
Learn moreWhen something goes wrong
If you're hit, we contain the attack, get you back up and help you work out what happened. We respond 24/7, so an overnight attack isn't left until the next business day.
Learn moreKnow your risk
A cybersecurity risk assessment shows your biggest risks and what to fix first. Dark web scanning checks whether your company's passwords or data are already for sale online.
Learn moreBuying a company?
M&A cyber due diligence: we check the target company's security before the deal closes, so you know what you're buying, then help join the two systems safely afterward.
Learn moreSecurity leadership
A virtual chief information security officer (vCISO) gives you a part-time security leader who writes your policies, runs your risk program and reports to leadership.
Learn moreAudits and compliance
Clients, insurers or regulators asking for proof? Our dedicated security team puts the right controls in place and gets you ready for SOC 2, CMMC Level 1, NIST and customer security questionnaires. We work alongside your auditor; we aren't the auditor.
Learn moreNeed help planning security alongside the rest of your technology? See IT Strategy & vCIO.
Security tools are only as good as the people running them
Book a ConsultationReal people, fast
Message us on Slack, Microsoft Teams or gix IM (our instant-messaging help line), or just call. A real person replies, fast. If you think you clicked something bad, you don't wait in a queue.
Watching while you sleep
Our security team monitors your systems 24/7 and responds to incidents at any hour.
Explained in plain words
You get clear answers on what we found, what it means for your business and what we recommend, without the acronym soup.
One team for IT and security
When the people protecting your systems also know how they're set up, problems get fixed instead of passed around.
Here since 1996
For decades, businesses have trusted us with their technology and their data.
Getting started
How to get started with managed security services
Book a consultation
Tell us what worries you: a recent scare, an audit, an insurance form or just not knowing where you stand.
We review your security
We look at your devices, email, accounts, network and backups, then give you a short list of what to fix first.
We protect and monitor
We put the protection in place, fix the gaps and watch everything 24/7, with a team you can reach.
On its own or with your IT
Works with Managed IT, or with the IT team you already have
Have your own IT person or team?
Keep them. We add the security tools, 24/7 monitoring and incident response, and work alongside them.
Co-managed ITTrusted by businesses since 1996
Security technology partners
Client stories
What our clients say
★★★★★
…We've been a long-time client of theirs, and have no plans to look elsewhere anytime soon. Always reliable, and with a strong emphasis on direct client relations - their team feels like an extension of our own.
★★★★★
GenIX has been a great IT partner to us as we are building a team and expanding quickly. They have supported the management of migration projects with great communication, their helpdesk response time is excellent…
★★★★★
I love working with GenIX! The team is always quick to respond whenever we have any issues. I am not an IT savvy person and they always help me understand…
★★★★★
Generation IX has been great for our company! Their engineers are very skilled and professional and always a pleasure to work with. Anthony and his team always do a stellar job when it comes to my computer needs!
Security for firms that handle sensitive client data. Law firms, accounting firms and architecture practices hold exactly the kind of data attackers want. See how we support law firms, accounting firms and architecture firms.
FAQ
Frequently asked questions
Straight answers to what businesses ask us most. Don't see yours? Ask a real person.
What are managed security services?
Managed security services means an outside team protects your business from cyberattacks for you. They install and run the security tools on your devices, email and network, watch for threats 24/7, fix weak spots, and respond when something happens. You get a security team without hiring one.
Isn't antivirus enough?
Not anymore. Antivirus catches known viruses. Many attacks today use stolen passwords or normal-looking tools that antivirus doesn't flag. Managed detection and response (MDR) watches how each device behaves, and a real team steps in when something looks wrong, at any hour.
We already have an IT team. Can you still help?
Yes. Many clients keep their in-house IT and add our security tools, 24/7 monitoring and incident response. We work alongside your team and share what we see. See co-managed IT.
What happens if we get hacked?
Call or message us right away. We respond 24/7 to contain the attack, remove the attacker, restore your systems and data, and help you understand what happened and what to do next. See incident response.
Can you help us pass a security audit or questionnaire?
Yes. We help you put the required controls in place, document them and answer the questions from auditors, clients or insurers, for frameworks such as SOC 2, CMMC Level 1 and NIST, and for customer security questionnaires. We work alongside your auditor rather than acting as one. See compliance.
Request a quote
Get a quote for managed security
Tell us about your business and what you need to protect. A real person will get back to you.
Prefer to talk? Book a Consultation.
Find out where you stand
Tell us what's worrying you about security. We'll listen, then show you what managed security from Generation IX would look like for your business.
Cybersecurity
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