With our help, there will be no reason why technical difficulties should bring your workday to a halt.
Why choose Generation IX for managed IT?
Enjoy 24/7 support services from agents who answer in 5 minutes via instant message or 10 minutes by phone.
Mitigate major network outages with the help of a team who can get everything back up in 4 hours.
Save 20% on our 3-year IT maintenance contracts to lower your IT infrastructure and upkeep costs.
Get best-in-class data protection with our SOC Type 2-certified team protecting your critical data.
Gain consistent peak system performance with preventive maintenance and our expert quarterly reviews.
GenIX has been a great IT partner to us as we are building a team and expanding quickly. They have supported the management of migration projects with great communication, their helpdesk response time is excellent and they are quick to respond to feedback. Overall excellent support!
Everything we do and recommend will be based on your unique workflow. As a result, every IT solution that you get from us will be perfectly tailored to your business needs!
We do that by conducting interviews with your power users during kick-off. Their insights will help us understand how you do business. From there, we’ll customize our services accordingly.
Hiring just one or two IT generalists might seem like a cost-effective solution. However, that approach often leads to a team that can manage various tasks without truly excelling in any.
This approach can limit your company’s ability to tackle specialized challenges effectively.
With Generation IX, you can access a team of seasoned experts, each specializing in different technology areas.
Our experts not only solve your immediate digital challenges but also position your business for future success.
Our approach keeps you ahead of technological trends, giving your company a competitive edge.
Streamline your operations with our full IT management service, offering insights gained from diverse industries to elevate your business efficiency.
Enhance your operational efficiency by leveraging our technical support team’s expertise in hardware, software, and IT infrastructure.
Secure your future with our managed security services team providing robust protection and strategic technology integrations for resilient operations.
Simplify your move to cloud-based solutions with our expert consulting, ensuring a seamless migration and continuous support post-transition.
Maximizes efficiency with proactive network monitoring, remotely managing servers for smooth operations through continuous optimization.
Transform your business with our strategic IT consulting, aligning technology solutions perfectly with your core objectives for optimal growth.
Get more from your technology with a vIT Manager, optimizing workflows, overseeing personnel, and ensuring your IT aligns with compliance requirements.
Ensure seamless business continuity and disaster recovery with tailored tools from industry-leading vendors, meticulously chosen just for you.
Streamline your IT procurement process with our vendor management services, ensuring efficient hardware and software deployments tailored to your business.
Facing IT audits can stir worries about disruptions and the need to meet strict compliance standards. Considering 91% of companies must follow a compliance regulation, this is a widespread concern.
With Generation IX, navigating IT audits becomes a hassle-free process. We conduct in-depth interviews with your power users to understand your business processes fully.
This allows us to implement security measures that fit seamlessly with your workflows.
Not only will you pass your audits easily, but you’ll also benefit from having a dedicated IT professional to liaise with auditors on your behalf.
Many IT providers are Windows only. This leaves Apple-centric businesses out in the cold. Generation IX wants to give these users a standout IT service option.
Leverage our expertise to ensure smooth integration and setup of Apple devices within your existing network. Our skilled technicians are adept at configuring Apple devices to maximize employee productivity and satisfaction.
Experience reliable and responsive support for your Apple devices. Whether you need repairs, network connectivity troubleshooting, or OS upgrades, our certified tech support team is ready to resolve issues swiftly and effectively.
Secure your Mac devices with our cost-effective endpoint protection service, priced at just $10 per user per month. Our service provides robust security measures to safeguard your business’s Apple devices against various threats.
Get more out of every workday by leaving all your tedious technology tasks to us.
Managing IT assets, from hardware to software licenses, is a daunting task. With 43% of businesses still relying on spreadsheets, the process is not only time-consuming but also prone to errors.
At Generation IX, we streamline the management of your technology tools. We take over the acquisition and tracking of IT hardware and software, ensuring your assets are always up to date and accounted for.
Our service covers critical licenses for essential platforms like Microsoft Office 365, Azure, Google, and Adobe.
Embrace our streamlined solution and say goodbye to the cumbersome task of tracking your technology assets manually.
Embrace the future with our comprehensive cloud services designed to elevate your business operations. We provide extensive support to integrate and manage cloud solutions, ensuring seamless access to your business-critical platforms and applications.
We streamline your transition to the cloud by working closely with your IT team to customize solutions that fit your unique needs. Our approach ensures that your users experience uninterrupted access and enhanced functionality across all business systems.
Discover the optimal cloud services for your organization from our wide array of offerings, including cloud storage, hosted applications, and more. Our solutions are designed to reduce operational friction, secure data management, and provide disaster recovery options.
Security is our top priority. That’s why we integrate strong cybersecurity measures with our cloud services to guard against evolving threats. Offering both private and hybrid cloud options, we protect your data and provide scalable solutions that grow with your business needs.
The cost for Generation IX’s managed IT services varies based on:
For a rough estimate, check our Managed IT Services Calculator. However, for precise pricing based on your specific IT needs, reach out to us directly.
Hiring Generation IX alongside your internal IT department offers multiple benefits. We bring specialized expertise, access to tech trends, and extra resources for big projects or peak demand times.
We also bring a fresh perspective. Having this fresh perspective could give you new insights into new ways to optimize how you work.
This partnership lets your IT team focus on strategy and core tasks while we handle daily IT challenges.
We can support anyone in any industry; we don’t have any limitations. We have experience working with private equity, law firms, architecture, and start-ups, but we certainly aren’t limited to that.
Whether or not we’ve worked with another client in your industry doesn’t matter. We focus on treating every business as an individual. No two businesses in the same industry are alike, and we won’t assume all their needs are.
Your company’s size doesn’t determine suitability for managed IT services. Small and medium businesses benefit greatly from gaining access to the latest technologies.
Managed IT ensures your systems stay updated, secure, and effective, freeing you to focus on business growth. In many ways, SMBs have the most to gain from a partnership.
To know what you need, you don’t have to be tech-savvy. Simply share your business requirements with us, and we’ll leverage technology to meet them.
While we’re delighted to explain the technical aspects if you’re interested, understanding them isn’t mandatory to benefit from our solutions. We can take care of all the “geeky” stuff for you.
That’s why we’re committed to doing everything we can to ensure that your IT systems always support your goals1
Why work with Generation IX as your managed IT partner?
Minimize downtime effectively with our rapid 10-minute response time and 4-hour resolution commitment.
Enhance security and compliance seamlessly with our integrated strategies to avoid productivity losses.
Safeguard Mac users affordably with comprehensive Apple endpoint security for only $10 per month.
Streamline office relocations with expert advice on power, Wi-Fi setups, and compliance with building codes.
Maintain high system performance and security with our quarterly system reviews and patch updates.
IT Support in San Jose