Are You Working With The Right Los Angeles Managed IT Services Company?
When you’re working with the right managed IT services company in Los Angeles, you can trust that your network has been fine-tuned to support the demanding needs of your growing business.
Does it ever feel as your infrastructure systems could be running more effectively? There’s nothing you can really put your finger on, but it seems like complaints from staff are rising and things just aren’t moving as quickly as they should be.
It can be extremely difficult to diagnose network slowdowns because time is such a relative factor. You could be losing significant productivity from your day as a two-second delay turns into ten seconds — per activity. This can frustrate your staff as well as your customers, all of whom are simply trying to complete their actions in a timely manner.
My company turned to Google to search for a new managed IT services partner in Los Angeles. We are very fortunate to find the team from GenerationIX. They were the only company to give us the time of day and trust me, we called a dozen or so competitors to GenerationIX…not one phone call back, except for the GenerationIX team. They called us back within minutes of us speaking with their website live chat agent, we had a meeting booked over Microsoft Teams that same day and they started taking care of us a few days later. GenerationIX is responsive, professional and there…when we need them the most.
Managed IT Services In Los Angeles
The level of service that you receive in a fine dining or high-end hotel is difficult to beat, but did you realize that your Los Angeles managed IT services partner could offer the same level of personalized service?
At GenIX, we strive to support organizations that appreciate the value that IT can deliver for your business. That starts with finding technical professionals who truly enjoy interacting with users and providing on-site service for that extra touch. Each of our staff members is vetted for cultural fit as well as technical skills, making them the ideal addition to your on-site team. GenIX Technologies offers these IT support services for Los Angeles companies:
- Proactive software and hardware audits for security, licensing, and technical components
- Cloud, on-premise, and hybrid data storage and backup strategies
- 24/7/365 remote support plus personalized on-site support
- Introduction of aggressive security management strategies and processes
- On-site and remote support for home offices and devices of employees, including Sonos and Nest devices
Benefits of On-site Technology Support
It never fails — you’re in the middle of a major project on a tight deadline and your computer starts to update and you lose some work. Or you’ve been struggling with onboarding a new staff member and it seems to be taking forever to get them the critical systems access that they need. These are all daily challenges that an on-site technology professional could solve within a few moments, but could take an hour or more if you’re solely relying on remote technical support. Having someone available and eager to be of assistance provides your staff with the feeling that you’re investing in their success, and ultimately in the success of the organization.
Generation IX: Your Los Angeles Managed IT Services Provider
Your busy professionals can’t afford to wait hours for tech support — and why should they? At GenIX Technologies, we provide the concierge-level managed IT services for your Los Angeles business that help your teams stay productive and focused. From on-site support by highly qualified technicians to our 24/7 monitoring, you will quickly see how technology can be an asset to your organization as opposed to a cost to be justified. Contact the professionals at GenIX Technologies today at (310) 477-4441 or via email to [email protected] to schedule your complimentary initial consultation.