Next Generation Los Angeles IT Support Company:

Serving clients since 1996.

Whether you decide to outsource your entire Los Angeles IT department or have our team support your in-house staff, you can trust GenIX to help with your Information Technology.

  • Keep You Secure.
  • Maximize Staff Efficiencies.
  • Remove the IT skills gap.
  • Fast and Responsive Services.

Discover the next generation of IT support in Los Angeles.

The Next Generation
Los Angeles IT Support

IT solutions in Los Angeles

Secure Your IT Infrastructure

GenIX puts security first. You’ll have a rock-solid cybersecurity solution.

IT services in Los Angeles

Partner With A Trusted Los Angeles IT Team

20+ Years of working with organizations throughout LA County.

IT solutions in Los Angeles

Only The Right IT Solutions

We don’t believe in FUD (Fear, Uncertainty & Doubt) Only the right IT solutions, always!

GenIX Base

Covering all your IT bases

  • Perfect Small Business Solution
  • 7am to 7pm Help Desk
  • Around The Clock Monitoring
  • 4 Monthly On-site Visits
  • Basic Cybersecurity Services
  • Biannual IT Strategy Sessions

GenIX Plus

Covering all your IT bases

  • Ideal For 50 Or Less Employees
  • 7am to 7pm Help Desk
  • Around The Clock Monitoring
  • Up to 12 Monthly On-site Visits
  • Plus Cybersecurity Services
  • Quarterly IT Strategy Sessions

GenIX Premium

Covering all your IT bases

  • Ideal For 50 To 500 Employees
  • 7am to 7pm Help Desk
  • Around The Clock Monitoring
  • Up to 20 Monthly On-site Visits
  • Premium Cybersecurity Services
  • Monthly IT Strategy Sessions

Outsourced IT Services

Covering all your IT bases

  • IT Project Assistance
  • IT Project Management
  • Help Desk Services
  • Core Infrastructure Support
  • IT Security Services
  • Strategic IT Consulting
  • Staff Augmentation
  • Compliance & Regulatory
  • Cloud Migrations
  • Server Virtualization

Cybersecurity Solutions

Covering all your IT bases

  • Antivirus and anti-malware software protection
  • Next-generation network firewalls
  • Cybersecurity training and best-practices
  • Active network monitoring and analysis
  • WiFi and network security

Network Security

Covering all your IT bases

  • Endpoint Protection
  • Antispam & Antimalware
  • Firewall Management
  • Secure Remote Access
  • Two Factor Authentication

Advanced Security

Covering all your IT bases

  • Penetration Testing
  • Ethical Hacking
  • Intrusion Prevention
  • Cloud Security
  • Cybersecurity Awareness Training

How GenIX Helps Your Organization

You decide. Outsource all your IT or have our IT experts lend a helping hand. We can support your organization is any way we can. We’re ready to be your technology support company.

Need An IT Company To Take Care Of All IT?

Let GenIX
Manage Your IT.

Part Of An Internal IT Team? GenIX Can Help Your Internal IT Department And Make You Look Great.

Let GenIX
Be Your Partner.

Unsure what IT services package works for you?

No problem, check out why outsourcing IT support works.

Selecting The Right IT Support Partner in Los Angeles

Structured Cabling Services in Los Angeles

Structured cabling installation is vastly different than simply adding a new computer desk or two to your network. You need the support of professional engineers and electricians to optimize network output of your Los Angeles company.  

Los Angeles Tech Insights

IT Support Solutions in Los Angeles Provided By GenIX

GenIX understands that you have numerous choices when it comes to selecting an IT support company in Los Angeles. It seems like IT companies are everywhere. How do you know you have the right IT support companies to take care of your unique needs?

Benefits Of Outsourcing Your Support Services in Los Angeles To GenIX

There are numerous benefits to outsourcing your IT support to a company like GenIX. One of the biggest benefits of IT outsourcing is the fact that it allows companies to free up internal resources and redirect them toward growth opportunities. Here’s a few more:

  • Access to technology specialists with expert knowledge and skills
  • Fewer costs resulting from fewer capital investments and staffing requirements, reduced overhead, price breaks, and leasing options
  • On-demand access to the best technology
  • Predictable expenses due to fixed fees and subscription-based pricing models
  • A higher level of IT support and IT service as defined in the IT company’s service level agreement
  • Complete focus on the overall security of your network and data
Ready to speak with a member of our Los Angeles IT support team? GenIX’s IT professionals are ready to support your organization and take IT off your daily worry list.
Schedule Consultation Now
Questions To Ask Before Outsourcing Your Tech Support

Questions To Ask Before Outsourcing Your Tech Support in Los Angeles

  • What access control and encryption methods do you use?
  • How do you ensure hackers and ransomware don’t infect my network through your RMM software?
  • Are your employees subject to background checks?
  • What are your disaster recovery and business continuity policies and procedures?
  • How has your company responded to failure in the past, such as missed deadlines, missed requirements, etc., and what do you do to make sure it doesn’t happen again?
  • To what extent are your processes visible to your clients?

Schedule Consultation Now

Why GenIX Is the Perfect IT Support Company For Your Los Angeles Business

Finding the right Los Angeles IT services company to handle your specific needs can be challenging. But we don’t want you to take our word for it. To help navigate this tricky process, GenIX has listed many of the top qualities we believe are the hallmark of the perfect IT services company:

  1. Technical Expertise:
    Before anything else, you must make sure that your IT services company is qualified and understands all the applications and technologies you use.
  2. Industry Expertise:
    GenIX recommends that your organization hires an IT services company in Los Angeles that has a proven track record of success in your industry.
  3. Availability:
    You should choose an IT services company that is in a position to offer your organization 24/7 support and in line with your preference (on-site or remotely).
  4. Adaptability:
    An IT service company in Los Angeles must provide you with tailor-made IT services that satisfy your unique needs.
  5. Reputation:
    Ask around and do your research to help you settle on an IT services company with a respectable track record.  Make sure you check Google Reviews.
  6. Commitment:
    Make sure your IT services company of choice is enthusiastic about helping your business succeed.
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