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Enabling ScreenConnect on MacOS

MacOS Remote Support Agent Generation provides remote and onsite IT support and cybersecurity services to both MacOS and Windows laptops.  We currently employ and industry standard software solution, Connectwise Automate. Our remote agent allows us to remote into our clients machines when they provide consent.  Additionally, our agent provides inventory and health information to allow […]

MacOS Setup Checklist

Recently, we onboarded a new client that had no IT documentation.  They had a stellar inhouse IT staff, but they were underwater with office moves and keeping the lights on.  We quickly dove in to handle the commoditized tasks to allow them space to focus on other tasks. We have a three-phase process for a […]