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IT Essentials for Every Business

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GenIX has been a great IT partner to us as we are building a team and expanding quickly. They have supported the management of migration projects with great communication, their helpdesk response time is excellent and they are quick to respond to feedback. Overall excellent support!

COO
Environmental Services

98.7%

Client satisfaction rating

24/7

IT system monitoring

15 Min.

Average resolution time for common issues

4 Hour

Or less resolution time for major network outages
In-Person
Slack
Microsoft Teams
Email
gix Engage
Phone

gix Operate

Every business needs a helpdesk.

gix IM

Instant IT support native to Slack or Teams.

Access to engineers within 5 minutes.

Systems Supported

We specialize in custom solutions. That means we need to be experts on a lot of systems…

gix Engage

Single location for all your questions and answers.

Automate user creation and employee offboarding

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