Protect your network infrastructure with our 25 years of expertise in serving Irvine businesses.
Why choose Generation IX for network support?
Strengthen your network security with 24/7 network monitoring through network operation centers.
Avoid business interruptions with our proactive 10-minute response time to outages.
Monitor network traffic in real time through our network security tools like Sophos and openDNS.
Benefit from the scalable network support services that over 2000 end users already trust.
Leverage our SOC-2 certification to enhance your data security and build trust with your clients.
GenIX has been a great IT partner to us as we are building a team and expanding quickly. They have supported the management of migration projects with great communication, their helpdesk response time is excellent and they are quick to respond to feedback. Overall excellent support!
Generation IX specializes in keeping your operations seamless with proactive prevention of business disruptions.
We provide 24/7 monitoring for virtual machines and servers, whether on-premises or in the cloud.
Our fast-acting network support team, integrated with Slack, ensures issues are addressed and resolved quickly, often before your employees even detect them.
On average, technical problems waste 22 minutes per worker each day. This may not sound like a lot, but over time, especially with frequent IT network issues, it really adds up.
Our IT network support team is here to recover lost time and secure your operations against future problems.
Offering networking support for cloud computing and more, we specialize in fast issue resolution and preventive measures.
Gaining back 22 minutes previously lost to technical glitches can enhance overall employee performance, leading to greater outcomes.
In 2023 alone, more than 353 million people were impacted by data breaches. Such breaches not only lead to financial loss but can also erode customer trust.
We excel in deploying cutting-edge security measures to safeguard your data.
Our team ensures your information technology framework is impenetrable, utilizing the latest in cybersecurity technologies.
A slow or unreliable wireless network can frustrate users and hamper productivity. High-performance wireless connectivity is a cornerstone of modern business efficiency.
Our wireless network solutions are tailored to provide fast,
reliable access to empower your team to work efficiently, anywhere in the office.
We design networks that support high traffic volumes and smooth operation of applications.
Poor network cabling can lead to frequent downtime and connectivity issues, hindering your business’s ability to perform.
Generation IX excels in designing and implementing robust network cabling solutions that support high-speed data transfer and reliability.
Our tailored services ensure your network’s foundation is strong, optimizing your IT infrastructure for peak performance.
An outdated network infrastructure can bottleneck your business growth, leading to inefficiencies and frustrated users.
Our team excels in designing network systems. That includes local area networks (LAN) and wide area networks (WAN) that align with your business goals. Our designs ensure scalability, security, and performance.
Let us transform your network infrastructure. With our forward-thinking designs, your business will be equipped to face tomorrow’s challenges head-on.
Unnoticed issues within network devices can escalate, leading to costly downtime. It’s crucial for your businesses to maintain uninterrupted operations and ensure networks operate correctly.
Our network monitoring service offers round-the-clock surveillance.
We can identify and address potential issues before they become problems, ensuring your IT infrastructure remains robust and reliable.
Keep your operations efficient and your systems secure by letting Generation IX provide proactive maintenance and rapid support when it’s needed.
We promise a response in 10 minutes and resolution within 4 hours, significantly reducing downtime and keeping your business operational.
We conduct regular maintenance, quarterly access reviews, and biannual evaluations to proactively address and prevent network issues.
Through diligent maintenance and patching, we ensure your network is secure and efficient, supporting seamless business operations.
Prevent problems before they arise and empower staff with an always available team of 20+ IT engineers.
Unexpected network outages can lead to significant financial losses, with companies facing 16 times more financial setbacks.
Our specialists are dedicated to preventing data disasters before they happen, ensuring your operations stay on track.
With our technicians on call, we offer rapid responses and solutions, significantly reducing potential losses.
Our strategy includes comprehensive prevention and swift recovery, guaranteeing minimal impact on your business.
Choose us to fortify your operations against data disasters, and experience peace of mind with our reliable services.
A network support technician works closely with your business to test, troubleshoot, and evaluate existing network systems.
These technicians play a critical role in ensuring that your computer network’s performance meets your business needs.
They handle network maintenance to ensure stability, resolve connectivity issues, and provide support for related hardware and software.
Network support specifically deals with computer network support issues, focusing on maintaining and improving network performance.
In contrast, IT support covers a broader range of technology services, including computer systems, applications, and infrastructure.
Network support ensures connectivity and efficiency, while IT support addresses general tech-related problems.
Choosing our network support services means gaining access to a team dedicated to excellence in maintaining your computer network.
Our approach ensures your network operates smoothly, with routine maintenance to ensure networks remain efficient.
Our team specializes in preemptive measures to avoid disruptions, backed by 25 years of experience and a deep understanding of technology workflows, making us adept at addressing any network challenges that arise.
Generation IX has several network certifications that demonstrate our ability to protect business networks of any size.
These certifications reflect their proficiency in network infrastructure, security, and management, ensuring they deliver reliable and effective support.
Working with Generation IX doesn’t require installing any additional software for our services.
We integrate seamlessly with your existing environment, offering immediate support through familiar platforms like Slack and Microsoft Teams.
You might download new software only if we both agree that it will improve your business operations. Our aim is to ensure convenience and efficiency, enhancing your IT health without the need for new installations.
Prevention is our top priority, but we’re also ready-to-go with effective incident response strategies.
Why choose Generation IX for IT network support?
Get the help you need fast by reaching out to a live support agent over Slack or Teams in just 5 minutes.
Be prepared for the issues that are most relevant to you so you won’t waste money on needless tools.
Enjoy both remote and onsite network support that’s always available 24/7/365.
Streamline your next network upgrade by asking us about your options and how to implement the best one for you.
Start benefiting from our tailored network services fast thanks to our thorough 2 to 4 week onboarding process.
Managed IT Services