4 Immediate Benefits Of Los Angeles Outsourcing IT Services To Generation IX
Are you tired of the long and expensive process of hiring and training IT staff? Have you been struggling to stay ahead of your company’s technology needs? Outsourcing IT services to us is the perfect solution for your business. At Generation IX, we can take care of all aspects of your company’s information technology, including computer system design, installation and support, and software development.
Here are the four immediate benefits that come with outsourcing our IT services:
We help our customers reduce operational costs, conserve capital budget, and lower their IT operating expenses. We do this by offering the following services:
Local and onsite support
We are available 24/7, 365 days a year. This saves you money by reducing the need for onsite staff and allowing your business to operate around the clock.
Help desk support
We provide first, second, and third levels of help desk support to take care of issues with your information technology system before it becomes a problem for your business. A problem that would cost plenty of dollars to fix.
Customized service plans designed to suit your company’s needs
By taking the time to learn about your business, Generation IX can develop a perfect support plan for you and stay on budget while staying on top of all IT issues.
Cloud Computing Solutions
Generation IX delivers the three main cloud computing benefits: reduced IT capital expenditures; lower IT operating expenses, and access to the latest cutting-edge technologies. All these benefits correspond to more money in your pocket.
Manage your company’s software programs
We can keep track of your company’s software licenses and provide you with an accurate figure for budgeting purposes. They will also offer advice on the most cost-efficient way to upgrade or update your programs.
Greater focus on your core business
Our Technology Support Services help customers stay focused on revenue-generating activities and innovation for their business despite their IT infrastructure’s growing cost and complexity.
Our core competencies in the following areas allow us to provide services that focus on your business goals:
This involves provisioning and configuring servers and ensuring proactive management of security patches and upgrades. Generation IX also performs entity monitoring and alerts you about any potential issues.
Administration of networks involves proactive management of network devices and infrastructure. Generation IX monitors performance on a 24/7 basis, tracks utilization trends to optimize resource allocation, and ensures system availability through the resolution of problems as they arise.
This expertise includes VPN configuration, WAN connectivity establishment and expansion, firewalls for email, Internet, and VPN access.
Backup and disaster recovery
Disaster recovery plans ensure that your critical data is kept secure and readily available even in the event of a disaster. Generation IX offers backup and disaster recovery services that can be integrated with your current system to save you time and money. These include email archiving, online backup, and virtualization.
Improved vendor management
At Generation IX, we will remove the pain of working with multiple vendors and managing various tasks. We can help you reduce your operational expenses, minimize downtime, and provide optimized resource utilization. We do this in the following ways:
Advanced vendor accountability
You will have a single point of contact to handle your company’s technology. We are also flexible in adding or removing services as needed. This allows for better tracking of costs and reduced overhead time, without the need to manage multiple vendors.
Enhanced service management
We help you establish and sustain compliant IT management processes. We also give you better control of operational costs through monitoring, reporting, and budgeting tools.
Improved resource utilization
Our skills in server management allow us to provide highly scalable solutions which can grow with your business. This helps optimize your IT investment by ensuring that the right technologies are used for each application. We also help you reduce deployment times by making effective use of your existing infrastructure.
Increased time to market
We help you deliver business value faster by leveraging the right technology at the right place and time. This allows you to focus on your core competencies and gain a competitive advantage in the marketplace.
Better IT responsiveness
We help you reduce time to market by providing an effective incident management process. We also provide quick problem resolution through the use of our reactive incident management process.
Generation IX specializes in building scalable systems that grow along with your business. We deliver the following support services when needed to handle growth spurts or emerging technology changes. They include:
Specialized technical services
We provide special training sessions to keep your employees up-to-date with the latest technology and software applications. This reduces your company’s risk of losing experienced personnel and allows you to stay ahead of the competition with better-trained employees.
Outsourced IT staffing
Through our staffing programs, we can help you add more staff to your business’s technology team when the need arises. This allows you to quickly make changes and implement new policies, like expanding Internet access or adding VPN connections, without hiring and training new employees.
As your business grows, you will likely need to expand your network. Generation IX can take care of this for you to keep your company running smoothly.
Secure remote access
Generation IX offers secure remote access. This gives your employees freedom to work efficiently regardless of their location. Our fast remote accessing services are also tailored to protect you against security breaches, viruses, and spyware. This makes it easier for you to scale your business and expand geographically.
Outsourced data storage
This type of service will give your business a secured, external backup system that can be accessed from anywhere in the world. This allows easy retrieval of lost files and other important information. We also offer cloud-based services which can be integrated into your current system.
Generation IX could be what your business needs to get to the next level. We can deliver the technical support services you need to help you with cost savings, allowing you to focus on your core business and give you the scalability you need. Contact us today to learn how we help companies just like yours
Everyday, I work to ensure organizations are leveraging technology to optimize their business, improve employee performance and satisfaction, and protect themselves from cybersecurity threats. I love my role in business development because it allows me to connect with all facets of a business. My primary focus is working with new prospective clients and introducing them to the Generation IX way of IT services and support. Additionally, I evaluate new technology and potential vendor partnerships. We are constantly looking for the best solutions for our clients.