Generation IX Technologies Announces Comprehensive SB-Certified IT Support Services for California Organizations

Leading IT Provider Now Listed in Cal eProcure to Support State Procurement Goals

CALIFORNIA – Generation IX Technologies, a premier managed IT services provider, today announced its official certification as a Small Business (SB) by the California Department of General Services (DGS), positioning the company to serve state agencies, prime contractors, and organizations seeking compliant IT support solutions.

As an SB-certified IT provider, Generation IX Technologies now offers California clients streamlined access to comprehensive technology services while helping organizations meet state procurement requirements and small business participation goals.

Meeting California’s Procurement Standards

The SB certification enables organizations to work with Generation IX Technologies under California’s procurement framework, including eligibility for non-competitive solicitations under the SB/DVBE First Policy for contracts up to $249,999. This certification supports clients in achieving their small business participation objectives while accessing enterprise-grade IT services.

“Our SB certification represents more than compliance—it’s our commitment to supporting California’s economic ecosystem while delivering the technology solutions our clients need to succeed,” said Reed Watne, Director of Operations at Generation IX Technologies. “We’re proud to contribute to the state’s small business participation goals while providing world-class IT support.”

Comprehensive IT Services Portfolio

Generation IX Technologies offers a full spectrum of IT services designed for California’s public and private sectors:

Managed IT Services

  • 24/7 helpdesk and end-user support
  • Remote monitoring and troubleshooting
  • Comprehensive endpoint management
  • Proactive system maintenance

Cybersecurity Solutions

  • Advanced threat detection and response
  • Security vulnerability assessments
  • NIST and SOC2 compliance alignment
  • Security awareness training

Cloud Infrastructure

  • Microsoft 365 and Google Workspace implementation
  • Virtual desktop infrastructure (VDI)
  • Cloud backup and disaster recovery solutions
  • Hybrid cloud architecture design

Strategic IT Consulting

  • Technology audits and assessments
  • Infrastructure modernization planning
  • Software procurement and licensing
  • Digital transformation consulting

Serving Diverse California Markets

The company’s client portfolio spans multiple sectors throughout California, including state and municipal agencies, public utilities, healthcare providers, educational institutions, and prime contractors working on public projects. This diverse experience enables Generation IX Technologies to understand the unique compliance, security, and operational requirements across different industries.

Streamlined Procurement Process

Generation IX Technologies is officially listed in Cal eProcure under appropriate UNSPSC categories for IT services, simplifying the procurement process for state agencies and contractors. The company’s certification status can be verified through the California DGS database, ensuring transparency and compliance throughout the contracting process.

Certification Details:

Proven Results: Long Beach Transit Case Study

Generation IX Technologies’ impact is exemplified through its partnership with Long Beach Transit, one of California’s largest public transportation agencies. Since implementing Generation IX’s 24/7 helpdesk services, Long Beach Transit has experienced significant improvements in IT support performance:

Performance Improvements:

  • Response Time Reduction: Average initial response time improved by 150%
  • Resolution Time Enhancement: Mean time to resolution decreased by 66%
  • Service Availability: 24/7 coverage ensuring continuous support for critical transit operations
  • User Satisfaction: Increased end-user satisfaction scores and reduced support ticket escalations

The partnership demonstrates Generation IX’s ability to support mission-critical public infrastructure while meeting the stringent requirements of public sector organizations.

About Generation IX Technologies

Generation IX Technologies is a California-based managed IT services provider specializing in comprehensive technology solutions for organizations of all sizes. With expertise spanning cybersecurity, cloud infrastructure, and strategic IT consulting, the company serves clients across public and private sectors throughout California. The company’s proven track record includes successful partnerships with major public agencies like Long Beach Transit, where 24/7 helpdesk services have dramatically improved response and resolution times. The company’s SB certification reflects its commitment to supporting California’s small business participation goals while delivering enterprise-grade technology services.

For more information about Generation IX Technologies’ SB-certified IT services, visit www.generationix.com or contact Holden Watne.

Media Contact

Holden Watne
Director of Business Development
Generation IX Technologies
310-477-2875
[email protected]

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Recent Posts:

Find Out Why Hundreds Of Los Angeles Business Professionals Trust GenerationIX For Their IT Services

GenIX provides…

  • A detailed analysis of your current IT company and the work they are doing for you
  • An action plan to address operational any or all issues
  • A detailed budget and project plan

Get the clarity your organization needs to get your IT back on track. Completely risk-free, with no-obligation.

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