Meet Your Next Los Angeles IT Support Company

The Next Generation Of Outsourced IT Support In Los Angeles

For more than 20+ years, the Gen IX team has been providing Los Angeles businesses with exceptional IT support.

We have been honored to see our clients go on to achieve great things: IPOs, buyouts, private sales and more. Each time, we know that the stellar teams making up these businesses were successful in part because of their ability to focus on growing their business while we handled all the technical challenges for them.

At Gen IX, we provide the custom, state-of-the-art security, communications and network infrastructure that you need to accelerate change and make a difference in the world.

Our ethos is simple. We value honesty, transparency, loyalty and the relationships that we build with our clients, our employees, our partners and our peers.

We Hire Only the Best

We Hire Only the Best and Most Passionate Advocates for Our Clients

There are thousands of brilliant technical minds in the area, but we are looking for something extra when we hire our engineers. We are looking for those individuals that are passionate about customer service and providing the same standards of excellence and superior, personalized support to each staff member that you would expect to see only in the executive suite. These remarkable individuals are not only available to you during the sales process, but you will see the same friendly faces on a regular basis throughout your tenure as our client.

Changing the Way You Think of Outsourced IT

Changing the Way You Think of Outsourced IT

Client tenure is one of the ways that we differentiate ourselves as a business. It’s rare that business relationships last past the length of an initial contract or perhaps five years at the most before both parties decide to mutually move on. At Gen IX, we are proud that we have attained a rare honor: many of our clients have been with us for more than a decade — and some of them since we opened the doors!

Providing the technology that you need to be successful is what pushes us to grow our body of knowledge and provide a truly astounding quality of interaction with your business. When you work with Gen IX, you can be confident that there is always a friendly, knowledgeable engineer or service member available to help. We focus not on the services that we offer, but rather on how we can provide what your business needs to be successful.

GenIX Base

Covering all your IT bases

  • Perfect Small Business Solution
  • 7am to 7pm Help Desk
  • Around The Clock Monitoring
  • 4 Monthly On-site Visits
  • Basic Cybersecurity Services
  • Biannual IT Strategy Sessions

GenIX Plus

Covering all your IT bases

  • Ideal For 50 Or Less Employees
  • 7am to 7pm Help Desk
  • Around The Clock Monitoring
  • Up to 12 Monthly On-site Visits
  • Plus Cybersecurity Services
  • Quarterly IT Strategy Sessions

GenIX Premium

Covering all your IT bases

  • Ideal For 50 To 500 Employees
  • 7am to 7pm Help Desk
  • Around The Clock Monitoring
  • Up to 20 Monthly On-site Visits
  • Premium Cybersecurity Services
  • Monthly IT Strategy Sessions

Outsourced IT Services

Covering all your IT bases

  • IT Project Assistance
  • IT Project Management
  • Help Desk Services
  • Core Infrastructure Support
  • IT Security Services
  • Strategic IT Consulting
  • Staff Augmentation
  • Compliance & Regulatory
  • Cloud Migrations
  • Server Virtualization

Cybersecurity Solutions

Covering all your IT bases

  • Antivirus and anti-malware software protection
  • Next-generation network firewalls
  • Cybersecurity training and best-practices
  • Active network monitoring and analysis
  • WiFi and network security

Network Security

Covering all your IT bases

  • Endpoint Protection
  • Antispam & Antimalware
  • Firewall Management
  • Secure Remote Access
  • Two Factor Authentication

Advanced Security

Covering all your IT bases

  • Penetration Testing
  • Ethical Hacking
  • Intrusion Prevention
  • Cloud Security
  • Cybersecurity Awareness Training

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