Regular On-site Support
Is your business suffering from slow networks, IT downtime and a lack of secure operations? It only takes a single strike for a cybercriminal to bring your business to its knees, but the more insidious problem may be closer than you realize — a loss of productivity! Your business revenue could be slowly seeping out the door and you might not even notice that it’s happening, especially if your business users are relegated to requesting offsite IT support each time they have a problem. It’s so much faster, easier and more convenient for staff to have someone directly at their desk solving their challenges within minutes so they can continue driving their day forward. This is one of the many reasons that companies are moving to a new model for their IT services — on-site support from highly-qualified partners.
Lightning-Fast Response Times from Technical Professionals
It’s true, your IT team could likely perform many of the day-to-day tasks as well as the technicians from GenIX Technologies — but at what cost?
Each time your IT team is asked to stop by a user’s desk, your technician must decide if they’re going to stop what they’re doing and make a fix for users. While some of these issues such as resetting a password take seconds, others could take several hours . . . time that your IT professionals are not able to focus on innovation and driving the business forward. If your IT professional is in the middle of a tasks and can’t leave immediately, then your business professional is stuck awaiting resolution. Either way, you’re losing productivity and frustrating your staff members. With on-site help desk support from GenIX Technologies, you can be confident that your business users are quickly back to full productivity and your IT teams are able to focus on the important projects they’re working through without unnecessary interruptions.
What Are the Benefits of On-site IT Support in Los Angeles?
IT challenges are becoming more complex all the time, making it increasingly difficult for a single professional to meet all the needs of a growing organization. With the more flexible on-site IT support model, Los Angeles companies are finding it easier to drive innovation and keep costs in line. Here are a few of the benefits that these organizations are seeing from having their IT partner on-site:
- Improved operational efficiency
- Fewer instances of expensive IT downtime
- Proactive maintenance of important technical systems
- Reduces the need for full-time IT administrators
- Gain access to a full team of qualified network engineers and IT specialists
It’s easy to see how your team could benefit, with specialized support and teams of certified professionals backing up your on-site support technician.
Maintaining momentum for your business starts with having access to the right resources at the right time. At GenIX Technologies, we see the value of providing on-site IT support in Los Angeles and our clients appreciate our ability to swiftly resolve the most challenging technical issues for users. This quick response time allows internal professionals and customers to continue moving forward without the interruptions of expensive and frustrating IT downtime. Contact the experts at GenIX Technologies today by calling or via email to to schedule your free initial consultation and learn more about the benefits of on-site IT support in Los Angeles.