Out of Sight, Always in Sync: The Modern Benefits of Remote IT Support
The benefits of remote IT support go far beyond convenience – they’re redefining how modern businesses thrive. Picture this: instant access to technical help, no matter where you are, and no awkward hold music in sight. It’s fast, flexible, and frankly, a bit magical. Here’s a stat that says everything you need to know: 84% […]
How IT Support Tiers Impact Your Business and IT Efficiency
IT issues slow down productivity and create security risks. Businesses need an efficient way to handle technical problems without overwhelming their IT teams. Research shows that downtime expenses range from $100,000 to over $540,000 per hour. An unstructured IT support system leads to delays, unresolved issues, and increased costs. Holden Watne, Business Development Director, Generation […]
Why the Benefits of Managed IT Services Matter More Than Ever
Technology is the backbone of modern businesses, yet managing IT in-house comes with steep costs and significant risks. A lack of proactive IT management leads to frequent downtime, security vulnerabilities, and inefficient operations. Downtime costs are estimated to range between $100,000 and more than $540,000 per hour. Without reliable IT support, productivity suffers, and security […]
From Pricing to Performance: Making Sense of Managed IT Services Costs
Managed IT services pricing isn’t just a cost—it’s a catalyst for smarter, more scalable business operations. From simplifying budgets to boosting efficiency, understanding pricing models can unlock opportunities your business can’t afford to miss. Over 60% of businesses report significant cost savings through managed IT services. This reveals a crucial insight: strategic IT investments don’t […]
Break Fix vs Managed Services: Which One Truly Benefits Your Business?
Downtime. Lost revenue. Frustrated employees! These are the common consequences of unresolved IT issues. Businesses relying on outdated break fix services often experience prolonged disruptions, while proactive IT management remains an untapped solution for many. “Businesses lose $5,600 per minute during downtime”. This stark statistic underscores the pressing need for effective IT support. As Holden […]
How Cyber Vandalism Affects Your Business
Cyber vandalism disrupts businesses, damages reputations, and causes significant financial losses. The numbers are alarming: About 48% of SMEs have faced at least one cyber incident in the past year. The risks are growing, and businesses must stay ahead. Holden Watne, Business Development Director, Generation IX, says “Cyber vandalism is not just about inconvenience—it’s about […]
MFA vs 2FA: Breaking Down Their Roles in Cybersecurity
CMFA vs 2FA—two terms that often come up in discussions about cybersecurity. But do you know which one is better suited for your business or personal data protection? This blog will help you decide by breaking down their key differences and advantages. Shockingly, only 8% of small businesses allocate a budget for cybersecurity, leaving them […]
Why Cybersecurity is Important for Los Angeles Businesses
Cybercrime is escalating rapidly, and businesses in major urban areas like Los Angeles feel this pressure more than most. As Holden Watne, Business Development Director, Generation IX says, “from entertainment studios and tech startups to financial firms, LA’s dynamic industries make it a prime target for cyber threats.” In particular, small to medium-sized businesses (SMBs) […]
What is a Security Misconfiguration, and How to Protect Your Business
Security misconfigurations are one of the leading causes of preventable cyberattacks today. Failing to configure systems, applications, or networks properly leaves them exposed to attackers. In fact, 2023 saw a 72% increase in data breaches since 2021, which held the previous all-time record. Such vulnerabilities can lead to severe consequences, including data breaches, financial loss, […]
Managed Services vs. Professional Services: Which One Is Right for Your Business?
Your IT service choice plays a pivotal role in keeping your business running smoothly or risking costly downtime. From daily system management to specialized project expertise, deciding between managed services and professional services is a critical decision that directly impacts productivity and operational efficiency. Research shows that 73% of companies have implemented managed IT services […]