Expert Network Management Solutions
Are you tired of waiting for a return call from your network management professionals? Are your staff frustrated with the response time that you’re getting from your current providers? At Generation IX Technologies, we redefine the way that our clients think about network management and infrastructure support. We don’t believe in waiting until something breaks to make an adjustment. Instead, our technology experts are on-site at your location, fine-tuning the response time of your network and employing regular testing to ensure that your network is running smoothly. It doesn’t take long to discover the difference that this can make for your customers and staff members, either. While they may never mention how quickly the network moves or how happy they are with your infrastructure, what you’ll notice is that complaints about slowdowns disappear and you’re seeing higher rates of productivity and customer satisfaction. Isn’t that what it’s all about?
Do You Have Consistent Access to High-Speed Networks?
When your staff members begin to complain about your network speed, you’re already losing business productivity. Worse, you’re frustrating team members and causing IT downtime — which often results in a request to an IT Help Desk to investigate. Once an IT team member is assigned to the issue and tracks down a probably cause, you’re already investing several hours into the issue, even before you approach resolution! If you need to work outside your organization and call in external experts, you’re adding time and the potential of significant cost, and you’re still no closer to resolving the issue of a network slowdown.
How Proactive Network Management Makes a Difference
With proactive network management support from Generation IX Technologies, the scenario is quite different! Once an issue has been identified, your on-site or remote support personnel are quick to find and resolve the problem and the majority of issues are covered within your standard monthly fees. This helps reduce the strain on budgets and get your team back up to speed quickly. Your team members are happy, your customers are thrilled — and your IT team hasn’t had their focus distracted from the innovative new ideas they are exploring to help drive your organization into the future.
Maintaining consistent operations starts with access to subject matter experts who understand how the various components of your network infrastructure work. At Generation IX Technologies, you’ll find that our proactive professionals spend a great deal of time on continuing education and certifications to ensure that they have an exceptional grasp of the tools and solutions needed to keep your business moving. Want to see first-hand how we can help your business excel? Contact Generation IX Technologies today at 310-477-4441 or via email to firstname.lastname@example.org to schedule your free initial consultation.