Help for the In-House IT Staff (the Techies)

When it comes to the performance and operation of your company’s networks (LAN, WAN, VPN, ISP), back-end servers (F&P, Email, DC, Apps), enterprise applications/databases and providing end-user/desktop support, you’re on the front line. All eyes are on you to maintain your network, keep your internet/intranet and email connections up and virus/spam-free, and a lot more; and it has to be fully operational 24x365.

You know better than anybody what can go wrong:

network crashes
downed email
virus attacks
losing internet connectivity

That’s why it’s good to know that Generation IX can be there to help you.

We have a complete menu of support services to choose from to complement the services you already provide so we can custom-tailor a support plan specifically for the extra help you need to support your company and its users.

If you're like most in-house IT people, you're probably used to more complaints than pats on the back. With Generation IX working with you, we can change that.

Generation IX’s GenIX Central Monitoring allows our system engineers to remotely monitor your network efficiently and securely to troubleshoot your network, and provide your company with a higher level of service and more dependable response times.. More...

Read on »