Fixed Cost Support

It’s a cliché in medicine — it costs a lot less to stay healthy than to get you better when you’re sick. The same thing is true about your computer network.

An ongoing computer support program from Generation IX can keep your network running smoothly and trouble free. And, equally important, by preventing trouble before it starts, it keeps your computer costs to a minimum.

Even though we only have a part-time presence, your people — and you — have the confident feeling of having a full-time technical advisor on your side.

Our ongoing support computer support includes maintenance and monitoring of:

Servers
Backups
Virus protection and firewall security
Email//Internet
Hardware and Software upgrades
Help desk support for all your employees.

We have a series of ongoing support plans to choose from, one of them suits your size and needs perfectly.

Generation IX’s GenIX Central Monitoring allows our system engineers to remotely monitor your network efficiently and securely to troubleshoot your network, and provide your company with a higher level of service and more dependable response times.. More...

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