Generation IX School Technology Support

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A computer system that meets the needs of everyone, that’s what you really want— a secure user friendly computing environment for the classroom and a reliable network that meets the needs of the administrative staff.

There are a lot of things to consider when managing technology for a K-12 school including student information systems, fund raising and accounting software, technology for the classrooms, software, email and internet access that is filtered. Then there are the “behind the scenes” details such as maintaining the servers, firewall, data backups, antivirus and other equipment to keep it all running. And don’t forget about the most important part, day to day care and feeding of the users.

At Generation IX, we do all of this and more for some of the most prestigious schools in Los Angeles including:

Archer School for Girls
Buckley School
Brentwood School
Loyola High School
Marlborough School
Mayfield School
Marymount School
Wildwood School(s)
Santa Monica High School
Peninsula Heritage
St. Boniface
St. Martin Of Tours
St. Paul the Apostle
Pepperdine Graziado University

What can Generation IX do for your school?

The only thing that stays constant with technology is change. Keeping pace with change requires technology planning.

Generation IX Regular support

A program of technology support designed to meet the needs of the entire school

User support and training
Technology Planning and budgeting
Network Maintenance and troubleshooting
Regular upgrades and project support
Remote monitoring of the systems

People support

We don‘t just support computers and networks. We strengthen your most valuable asset—your people. They’re the ones who use and depend on your system so we work closely with them monitoring their problems, adjusting things to meet their needs and to make things easier.

We speak like people

Good communication is vital. So don’t talk like “techies” We make a point of explaining even the most complex issues in simple, easy-to-understand non-technical terms so that the decision makers can be empowered to help make decisions that server the interests of the school.

Looking at the future

Besides focusing on today, we keep your school focused on planning for tomorrow. Because we understand your system and your people so well, we can help you plan intelligently for the future so your system evolves and changes right along with you.

Your system

It’s rare that something that valuable and that vital can be that worry-free. That’s the idea behind our support philosophy—to let you breathe easier during the day…and sleep better at night.

Generation IX’s GenIX Central Monitoring allows our system engineers to remotely monitor your network efficiently and securely to troubleshoot your network, and provide your company with a higher level of service and more dependable response times.. More...

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